PALO ALTO, Calif., Sept. 20, 2017 /PRNewswire/ -- Varian Medical Systems (NYSE: VAR) today announced it has been ranked first in eight categories, including overall manufacturer performance, overall system performance and overall service performance in the ServiceTrak Imaging 2017 report on radiation oncology accelerator manufacturers published by IMV, Ltd. The rankings are based on surveys of customers conducted by IMV.
Varian ranked first in the following categories this year:
- Overall manufacturer performance
- Overall system performance
- Overall service performance
- Probability of repurchase
- Technology leadership
- Value of system documentation
- Overall OEM training program
- System installation process
"The results of this survey are a testament to the commitment Varian employees have made to creating strong partnerships with our customers by delivering world class technology and service in the fight against cancer," said Kolleen Kennedy, president of Varian's Oncology Systems business. "In addition to these rankings, we are excited that the 2017 IMV report also shows Varian had the highest Net Promoter Score at 75 percent compared to the industry average of 57 percent. The Net Promoter Score represents the likelihood a customer would recommend a manufacturer to a colleague. We are honored to hear that our customers put so much trust in our efforts."
About Varian Medical Systems
Varian Medical Systems focuses energy on saving lives and is the world's leading manufacturer of medical devices and software for treating and managing cancer. Headquartered in Palo Alto, California, Varian employs approximately 6,600 people around the world. For more information, visit http://www.varian.com and follow @VarianMedSys on Twitter.
Varian Medical Systems
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SOURCE Varian Medical Systems