More Than Service

Smart Services proactively protects your investment in Varian products and technology. By connecting your world-class Varian systems with powerful data interpretation intelligence and the exclusive support of our 2,000+ Smart Services experts, we help you maximise clinical availability.


Average downtime hours avoided per predicted incident


Service cases resolved remotely


Patient treatments completed without disruption

The Varian Difference


With 2000+ continually trained Smart Services global experts, you can be confident you’ll receive the service you need when you need it.


By coupling your world-class equipment with powerful insights and remote service tools, we support you with preventative care that optimises clinic availability and minimises downtime.

Intelligent Data

Our proprietary tools, including SmartConnect® Plus, combine raw data with artificial intelligence and machine learning models to predict service and create actionable recommendations that help you identify opportunities for improvement


Find the resources you need to answer questions efficiently. From the Varian Help Desk, to remote training with VarianThink and the Knowledge Library on MyVarian, information is always at your fingertips.

PremierAssurance Agreements

Unlock the power of Smart Services with a PremierAssurance service agreement. With exclusive services and a variety of options, you’ll find a plan that keeps you up and running within your budget.

“You guys call us before we even know the machine has a problem”

—Jim Miller, Clinical Director, Hahne Cancer Center Penn Highlands Healthcare, DuBois

Get help now

So you can get back to patient care.