PremierAssurance is Varian’s exclusive service and support programme, designed for clinics worldwide. It allows clinics to leverage Varian's expertise for maintaining hardware and delivery systems and keeping equipment in peak working condition. With flexible plans in place to maximise the clinical availability, budgets and peace of mind, PremierAssurance can help raise the level of confidence in patient care. PremierAssurance contracts, which can be tailored to fit your needs, may include:
- Comprehensive hardware maintenance and repairs, delivered by Varian’s certified field service engineers
- Upgrade costs, including firmware and console software
- Fast access to original Varian parts from depots located nearby
- Technical and Clinical Help Desk support from our continually trained experts
- Fast answers, remote diagnostics and on-line repairs using SmartConnect® to reduce clinical downtime while maintaining stringent data-security standards
- Training & Education to help keep knowledge and confidence at high levels for every staff member