Varian Medical Systems
Customer Support Services


PremierAssurance™, Varian's exclusive service and support program, lets you leverage Varian's expertise to keep your equipment running in peak condition. With flexible plans, you can choose how to best leverage our many service offerings to maximize your budget and peace of mind.

PremierAssurance is more than an investment in protecting your hardware and software. It creates a partnership with your clinic that supports your systems for their entire lifecyle. When we ensure your equipment's performance, you can be confident in your care.

Download PremierAssurance brochure

Hardware Service

Hardware Service Solutions for Equipment

Feel confident in performance with our constant attention to detail.


Software The Latest Upgrades

Maintain assets and stay at the forefront of treatment technology and training with a customized upgrade plan.


Logistics Fast Access to Original Varian Parts

Stay assured with quality premium parts, strategically located near you.

Help Desk

Help Desk Experts on Call

Get direct access to experienced clinical and technical professionals, continually trained to Varian's standard.

Remote Support

Remote Support Fast Answers with SmartConnect®

Immediate, on-demand maintenance brings Varian knowledge right to your desktop the moment a question arises.

Installation and Project Management

Installation and Project Management Rapid Deployment

Start or resume treatments faster with quick, hassle-free installations.


Training/Education Blended Learning Instruction

Combine on-site clinical support, classroom training and remote learning in an ongoing, comprehensive and customizable program.

Consulting Services

Consulting Services Optimize Clinical Processes

Learn best practices for operating your clinic from our experience and technical know-how.

Site Solutions

Site Solutions Informed Clinic Design

Promote safety and efficiency at your site with consultations from architecture to construction, for both new and expanding facilities.

Contact Varian Oncology

Varian Help Desk
Tel: 1.888.Varian5 (827.4265)
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